"We absolutely could not run our business without Olivia. She's been a great constant as the office managers in our law firm have changed over the years, and it gives us great peace of mind to have someone so competent and efficient balancing our books (correctly!). Olivia is also an excellent teacher. She is very patient, and always available within minutes to answer questions, offer advice, and solve problems. She knows EVERYTHING about Quickbooks, and was fantastic as we transitioned from desktop to online. She is also knowledgeable with all the other financial services we use, and that plus her excellent and creative critical thinking skills make my job so much easier. Honestly my only issue is that Olivia is also a lovely person, so with our 100% virtual transition a few months ago I miss seeing her smiling face once a month."